Shipping policy
Information on shipments
Methods, expenses and terms of delivery
Product deliveries are carried out exclusively on European and extra-European territory, according to the methods and rates below. Delivery is considered completed at the time of the transfer of material availability or control of the product to the user.
With delivery to the courier, The seller is no longer responsible for any transport damage. We therefore invite the user to always check the integrity of the packaging before signing the transport document (DDT). In the case of tampering, deformations or anomalies, it is necessary to report them immediately to the courier e refuse delivery or accept it with reserve.
Shipping costs
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Italy:
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Orders lower than € 209: 8,50€
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Orders equal to or greater than € 209: Free shipping
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Europe (EU): 25€
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Switzerland and Principality of Munich: 35€
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Other non-EU countries: shipping automatically calculated based on the country of destination at the time of the order.
During the purchase process, the shipping costs will be clearly indicated in the order summary, together with any additional costs, before the user proceeds to pay.
Delivery methods
Products can be delivered:
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atmailing address provided by the user (home delivery);
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or, if available, at a "Pick & Pay" collection point selectable during order.
Tracking and timing
At the time of shipment, an e-mail will be sent containing the tracking link to monitor the state of delivery.
Home delivery
The courier will deliver the products to the indicated address, with Delivery on the road surface (unless otherwise indicated or if the delivery to the plan is available). In case of absence of the recipient, a notice of passage will be left with the instructions for retreat or return.
If the package is not withdrawn by 3 calendar days From the second day following the notice, the contract can be considered terminated by law, and the seller will take the payment. Any new shipments will involve Further costs to be paid by the user (stock, return, return).
Delivery notes
If they exist particular indications related to the delivery place (ZTL areas, concierge, timetables, etc.), these must be communicated At the time of the order. In the event of omissions or incorrect information, any additional costs will be borne by the user.